Where is my shipment, answered. Exceptions, handled.
Freight, delivery and warehousing run on calls, documents and steps between systems that do not talk to each other. We take over the tracking queries, the proof-of-delivery paperwork and the exception chasing.
Zingaro AI serves logistics and supply chain companies with shipment status voice agents, proof-of-delivery and customs document processing, exception handling between systems and driver and customer follow-up calls.
The grind in logistics and supply chain, handled.
Shipment status calls
Customers and drivers get answers from your tracking systems by phone, at any hour.
Proof of delivery and customs documents
PODs, invoices and customs forms read, matched and filed.
Exception chasing
Delays, damages and missing documents chased across carriers and logged.
Data entry between systems
Orders, bookings and confirmations moved between TMS, WMS and ERP without retyping.
Field video with location
Site and yard footage tagged with GPS for audits and disputes.
Built for the rules you work under.
- Multi-language calls across regions
- Works with your TMS and WMS by API or screen
- Runs on your infrastructure where required
On your servers
Air-gapped where required.
We install on machines you own, inside your network. Where the rules demand it, the system runs with no outbound connection and updates are carried in by hand. Your team keeps the keys.
Data stays inside your network
Your private cloud
We deploy into your account.
We deploy into your own cloud account, in your region, under your access controls. The data stays in your account. We get the access you grant, and nothing more.
Data stays inside your account
Ours
Managed, fastest to start.
We run it on infrastructure we operate. The right choice when the data is allowed to leave and you want the pilot running this month.
Managed by us, on our terms
In banking, insurance and healthcare, the rules decide where the data sits. We built for that first.
How each option worksFrom one painful job to a system in production.
Models and agents handle the volume. People handle the edges. You always know which did what.
- 01
Discover.
One or two weeks with your team. The jobs listed, sized and ranked. A number on the first one.
- 02
Build the pilot.
Fixed scope, fixed fee, 4 to 6 weeks. Real output on your real data, measured against the number.
- 03
Ship it.
Into production, inside your boundary if the rules require, with evals gating every release.
- 04
Run it, or hand it over.
We operate it with people on the queue and a weekly report, or your team takes it with the runbooks.
What we bring to it.
- Voice
Voice agent development
Inbound and outbound voice agents on our own platform and telephony, in your customers’ languages.
Explore - Documents
Document AI and intelligent processing
Invoices, claims, contracts and forms read, checked and filed into your systems, with uncertain fields flagged.
Explore - Automation
AI workflow automation
The repetitive steps between your systems, run by agents with people on the queue.
Explore - Vision
Computer vision and multimodal AI
Detection, segmentation, video analytics and vision-language models, from the camera to the edge.
Explore - On-device
On-device and edge AI
Small language, speech and vision models running on phones, laptops and edge hardware, with no cloud in the loop.
Explore
Bring us the logistics and supply chain job you keep postponing.
Twenty minutes is enough to say whether we can take it.
A pilot starts within 5 working days of agreed scope · Nothing upfront · No seat licences