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Zingaro AI
Products · Voice

Voice agents that answer, book, chase and follow up.

Inbound answering, qualification, appointment booking, reminders, collections follow-up and after-hours cover. Built on CallWhiz AI, our own voice platform, and RingTrunk, the telephony we operate, with speech models trained for your accents and your line quality.

Zingaro AI builds and runs voice agents for inbound and outbound calls on its own voice platform and telephony, using custom speech models trained per client, with call monitoring, CRM integration and human hand-off.

You get

  • Voice agents live on your numbers
  • Call records, outcomes and next actions in your CRM
  • Recordings, transcripts and scores for every call
  • Dashboards and a review queue

Built with

  • CallWhiz AI
  • RingTrunk telephony
  • Streaming ASR and TTS
  • Call scoring
  • CRM integration

Part of our voice practice. Custom ASR and TTS training, voice agents, low-latency streaming, deployment and optimisation, in one place: everything in voice.

What we do

Voice agent development, end to end.

01

Inbound voice agents

Answer every call, find out what the caller needs, resolve it or route it, and log the outcome in your CRM.

02

Outbound campaigns

Reminders, follow-ups, renewals, surveys and collections at volume, with a person for anything sensitive.

03

IVR replacement

Replace the menu tree with a conversation.

04

Real-time speech

Streaming recognition and low-latency synthesis so the agent does not talk over people.

05

Telephony

Numbers and SIP trunks we operate through RingTrunk, or your existing lines connected over SIP.

06

Quality monitoring

Every call scored against your checklist, not a sample, with the moment of each miss marked.

Live example

A call, handled end to end.

The agent answers, rebooks the appointment, the field is extracted and highlighted, the CRM is updated, and the call is marked as handled by the agent with no escalation. Anything the agent is unsure of goes to a person with the transcript attached.

Call handled00:42
  • CallerI need to move my appointment to next week. Tuesday, if you can.
  • AgentTuesday at 11:30 is open. Shall I book that?
  • CallerYes, that works.
  • AgentDone. You will get a confirmation by SMS.

Extracted

Sent to your CRM
Appointment
Tuesday, 11:30
CRM
Updated
Next action
Reminder, the day before
Handled by
Agent, no escalation
The agent rebooks the appointment, the appointment field is extracted and highlighted, the CRM is updated, and the call is marked as handled by the agent with no escalation.
How it works

From one painful job to a system in production.

Models and agents handle the volume. People handle the edges. You always know which did what.

  1. 01

    Discover.

    One or two weeks with your team. The jobs listed, sized and ranked. A number on the first one.

  2. 02

    Build the pilot.

    Fixed scope, fixed fee, 4 to 6 weeks. Real output on your real data, measured against the number.

  3. 03

    Ship it.

    Into production, inside your boundary if the rules require, with evals gating every release.

  4. 04

    Run it, or hand it over.

    We operate it with people on the queue and a weekly report, or your team takes it with the runbooks.

Where it runs

Your data does not have to leave the building.

01

On your servers

Air-gapped where required.

We install on machines you own, inside your network. Where the rules demand it, the system runs with no outbound connection and updates are carried in by hand. Your team keeps the keys.

Data stays inside your network

02

Your private cloud

We deploy into your account.

We deploy into your own cloud account, in your region, under your access controls. The data stays in your account. We get the access you grant, and nothing more.

Data stays inside your account

03

Ours

Managed, fastest to start.

We run it on infrastructure we operate. The right choice when the data is allowed to leave and you want the pilot running this month.

Managed by us, on our terms

In banking, insurance and healthcare, the rules decide where the data sits. We built for that first.

How each option works
What you get

What comes back, and how we measure it.

Deliverables

  • Voice agents live on your numbers
  • Call records, outcomes and next actions in your CRM
  • Recordings, transcripts and scores for every call
  • Dashboards and a review queue

Measured by

  • Calls handled
  • Bookings and outcomes
  • Escalations to a person
  • Drop-offs and sentiment

Real figures come from your pilot. We do not publish invented ones.

Questions

What people ask about voice.

Which languages and accents?

English, Arabic and the common Indian languages out of the box. Anything else we train for you on your own recordings.

Do we need new phone numbers?

No. We connect your existing lines over SIP, or provide numbers and trunks we operate.

What if a caller gets upset?

The agent hands the call to a person with the transcript attached. Escalation rules are yours to set.

Book a call

Bring us the voice job you keep postponing.

Twenty minutes is enough to say whether we can take it.

A pilot starts within 5 working days of agreed scope · Nothing upfront · No seat licences