Assistants that know your business and show their sources.
Customer-facing assistants, internal copilots and chat inside the tools your team already uses. Grounded in your documents and systems, able to take actions, honest when they do not know, and fluent in the languages your customers speak.
Zingaro AI builds conversational AI assistants and copilots for customer support, sales and internal teams, grounded in the client’s data with citations, able to take actions through tools, and deployable on web, mobile, messaging channels and voice.
You get
- An assistant live on your channels
- Citations on every answer
- Action integrations with limits and logs
- Dashboards for quality and escalations
Built with
- Retrieval-grounded generation
- Tool calling
- Multilingual models
- Conversation evals
- Channel integrations
Part of our voice practice. Custom ASR and TTS training, voice agents, low-latency streaming, deployment and optimisation, in one place: everything in voice.
Conversational AI and copilots, end to end.
Customer assistants
Support and sales conversations on web, app, WhatsApp and voice, with hand-off to a person when needed.
Internal copilots
Drafting, summarising and next-step suggestions inside CRM, helpdesk, email and documents.
Grounding and citations
Every answer traceable to the document or record it came from. No source, no answer.
Actions, not just answers
Book, update, refund, escalate: the assistant does the thing, within limits you set.
Multilingual
English, Arabic and more, switching mid-conversation the way people do.
Evaluation and safety
Test conversations from real transcripts, refusal rules, tone checks, and monitoring in production.
From one painful job to a system in production.
Models and agents handle the volume. People handle the edges. You always know which did what.
- 01
Discover.
One or two weeks with your team. The jobs listed, sized and ranked. A number on the first one.
- 02
Build the pilot.
Fixed scope, fixed fee, 4 to 6 weeks. Real output on your real data, measured against the number.
- 03
Ship it.
Into production, inside your boundary if the rules require, with evals gating every release.
- 04
Run it, or hand it over.
We operate it with people on the queue and a weekly report, or your team takes it with the runbooks.
Your data does not have to leave the building.
On your servers
Air-gapped where required.
We install on machines you own, inside your network. Where the rules demand it, the system runs with no outbound connection and updates are carried in by hand. Your team keeps the keys.
Data stays inside your network
Your private cloud
We deploy into your account.
We deploy into your own cloud account, in your region, under your access controls. The data stays in your account. We get the access you grant, and nothing more.
Data stays inside your account
Ours
Managed, fastest to start.
We run it on infrastructure we operate. The right choice when the data is allowed to leave and you want the pilot running this month.
Managed by us, on our terms
In banking, insurance and healthcare, the rules decide where the data sits. We built for that first.
How each option worksWhat comes back, and how we measure it.
Deliverables
- An assistant live on your channels
- Citations on every answer
- Action integrations with limits and logs
- Dashboards for quality and escalations
Measured by
- Conversations resolved without a person
- Answers with a source
- Escalations and their causes
- Customer satisfaction where you measure it
Real figures come from your pilot. We do not publish invented ones.
What people ask about assistants.
Will it make things up?
It is built not to. Answers are grounded in your content and shown with the source. When there is no source, it says so and offers a person.
Can it take actions, not just chat?
Yes. Through tools with permissions: booking, updating records, issuing refunds up to a limit, escalating.
Which channels?
Web, mobile, WhatsApp and other messaging, email, and voice through our own platform.
Bring us the assistants job you keep postponing.
Twenty minutes is enough to say whether we can take it.
A pilot starts within 5 working days of agreed scope · Nothing upfront · No seat licences