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Zingaro AI
Custom speech models

Speech models, trained for your language, your accent, your line quality.

Off-the-shelf speech recognition is trained on clean, mostly Western audio. Real calls are none of those things. We collect the data, train the model and measure it on your own recordings.

Zingaro AI trains custom speech-to-text and text-to-speech models per client, for any language or dialect, and measures them on the client’s own telephone recordings rather than on public benchmarks.

Telephone audio · narrow bandYour recording
Language
Yours
Dialect
Yours
Measured on
Your calls
What we do

Speech first. Vision where the work is visual.

01

Speech-to-text training and fine-tuning

For any language or dialect, including the ones no vendor lists.

02

Text-to-speech, voice cloning and voice conversion

A voice that sounds like your brand, in the languages your customers speak.

03

Data collection, transcription and dataset building

Including field collection apps for audio and video gathered on site.

04

Streaming recognition tuned for telephone audio

Narrow-band, noisy, interrupted. The audio real calls are made of.

05

Vision models where the work is visual

Detection, segmentation, and field video with location data.

How we train

Collect, transcribe, train, measure. On your audio, every time.

  1. 01

    Collect

    Real recordings from your lines, or field collection where none exist yet.

  2. 02

    Transcribe

    Native speakers build the dataset, with the dialect written the way it is spoken.

  3. 03

    Train

    Fine-tune or train from scratch, depending on how far the language is from what exists.

  4. 04

    Measure

    Word error rate on your own recordings, not on a public benchmark.

Off the shelf versus ours

Why the rented model stops working on real calls.

Off-the-shelf speech recognition compared with models trained per client
Off the shelfTrained per client
Training audioClean, studio, mostly WesternYour calls, your lines
DialectsThe common onesAny, including the rare ones
Line qualityWide-band, quietTelephone audio, as it arrives
Measured onPublic benchmarksYour own recordings
Where it runsThe vendor’s cloudYour servers, your cloud, or ours
Proof point

Najdi and Gulf Arabic.

Our deepest work is in Najdi and Gulf Arabic, a dialect most vendors handle badly.

Bring your own recordings to the call. We would rather show you the transcript of your audio than a number from someone else’s benchmark.

Book a call

Bring us the recordings your current vendor cannot transcribe.

Twenty minutes is enough to say whether we can train for it.

A pilot starts within 5 working days of agreed scope · Nothing upfront · No seat licences